GUEST GUIDELINES

Essential Information & Policies

Important details to ensure your journey and retreat are pleasant and seamless.

Check-in & Check-out

• Check-in 14:00 hrs.
• Check-out 11:00 hrs.
• Early check-in or late check-out is subject to room availability upon request.

How to Get to Koh Yao

• From Phuket: Bang Rong Pier via speedboat ~30 mins
• From Phang Nga: Tha Dan Pier via longtail ~1 hr 30 mins
• From Krabi: Tha Lane Pier via speedboat ~25 mins

Children & Extra Beds Policy

• Infant 0–3 years free, children 3–12 years extra person charge 500 baht / night.
• Extra bed ฿500 / night

Accepted Payment Methods

• Bank Transfer (local Thai bank accounts)
• Thai QR PromptPay scanning from all banking apps
• Credit / Debit Cards (Visa, Mastercard, JCB)
• 100% deposit required at reservation